About the Staff


Janet Miller

Janet M. Miller, MS, LAC, CCGC, CCDP-D

Executive Director

Janet has served as the Executive Director for the Louisiana Association on Compulsive Gambling since January, 2014, and she was the Deputy Executive Director since 2008. She began her work with LACG in 1999 as the Director for the Center of Recovery-CORE. Janet has been in the counseling field since 1985.



Helpline Services


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Robyn Filler

Robyn Filler, MSW

Director of Helpline Operations

Robyn was promoted to Director of Helpline Operations in September, 2014. She has been with the Helpline since 2007, serving as a Certified Helpline Specialist and working closely in the administrative areas. She has personally answered over 37,000 calls.


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Stephanie Edwards

Stephanie Edwards

Operations and Resource Coordinator

Stephanie was promoted to the Coordinator position in September, 2014, and she has been working with all aspects of the Helpline services since 2011.


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Gregory Below

Gregory Below

Helpline Operations Coordinator

Gregory has been the Reports Coordinator for the Helpline since 2007. He started with the Helpline in 2004, and he is a Certified Helpline Specialist.


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Stephanie Edwards

Amy Wertman, BS

Reports Coordinator

Reports Coordinator Amy was promoted to the Reports Coordinator position in August, 2017, and she has been working with all aspects of the Helpline Services since 2015.

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Center of RecoveryCORE


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Heather Kleckinger-Craven

Heather Kleckinger-Craven, MS, LPC

Director of Clinical Programs

Heather has been with Center of Recovery-CORE since 2011. Before being selected as the Program Director for CORE in January, 2014, she served as the Family Counselor. Heather has over 10 years of counseling experience in mental health & addictions.


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Ronda Rivers

Ronda Rivers, ADN

Intake Specialist

Ronda has worked for LACG since 2014 as a Certified Helpline Specialist. She joined the Center of Recovery-CORE staff in 2015, and she has more than 20 years experience in the medical & mental health care field.


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R. Kent Dean

Trena Edwards, BA, CIT

Counselor

Trena has worked in the field of addiction counseling since 2011. She has also been involved with treatment programs within the criminal justice system. She started working with LACG's Intensive Outpatient Program last year and now works with CORE's clinical team. Her innovative approach to problem gambling treatment produces positive results for the clients in their improved relationships and financial success.


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Intensive & Outpatient Counseling Programs-IOP/OP

 
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R. Kent Dean

Andrea O'Neal, MS, LPC, NCC

Counselor

Andrea has been counseling since 2014.  She began her counseling career working in a Partial Hospitalization/Intensive Outpatient Program in Atlanta, Georgia.  Andrea works with individuals, families and groups dealing with gambling disorders, co-occurring disorders and addictions.



         

 

Louisiana Association on Compulsive Gambling
324 Texas St. - Shreveport, Louisiana 71101
Tel:(318) 227-0883
Fax:(318) 221-0005
Helpline: 1-877-770-STOP
lacg@helpforgambling.org
Center of Recovery-CORE 
635 Stoner Ave. - Shreveport, Louisiana 71101
Tel: (318) 424-HELP (4357)
Fax:(318) 424-4355
Helpline: 1-877-770-STOP
adm.assistant@centerofrecovery.org


  Contact the Louisiana Legislative Auditor Hotline if you suspect theft, fraud, waste or abuse of public funds by anyone.

Fight Fraud, Waste & Abuse: 1-844-50-FRAUD

When providing information to the LLA Hotline, please include sufficient detail (describing who, what, when, why, and how) to allow us to fully evaluate your information. Although we will consider anonymous information, providing us with your name and telephone number will allow us to contact you with any additional questions that we have.