About the Staff


Janet Miller

Janet M. Miller, MS, LAC, CCGC, CCDP-D

Executive Director

Janet has served as the Executive Director for the Louisiana Association on Compulsive Gambling since January, 2014, and she was the Deputy Executive Director since 2008. She began her work with LACG in 1999 as the Director for the Center of Recovery-CORE. Janet has been in the counseling field since 1985.



Helpline Services


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Robyn Filler

Robyn Filler, MSW

Director of Helpline Operations

Robyn was promoted to Director of Helpline Operations in September, 2014. She has been with the Helpline since 2007, serving as a Certified Helpline Specialist and working closely in the administrative areas. She has personally answered over 37,000 calls.


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Stephanie Edwards

Stephanie Edwards

Operations and Resource Coordinator

Stephanie was promoted to the Coordinator position in September, 2014, and she has been working with all aspects of the Helpline services since 2011.


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Gregory Below

Gregory Below

Helpline Operations Coordinator

Gregory has been the Reports Coordinator for the Helpline since 2007. He started with the Helpline in 2004, and he is a Certified Helpline Specialist.


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Stephanie Edwards

Amy Wertman, BS

Reports Coordinator

Reports Coordinator Amy was promoted to the Reports Coordinator position in August, 2017, and she has been working with all aspects of the Helpline Services since 2015.

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Center of RecoveryCORE


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Heather Kleckinger-Craven

Heather Kleckinger-Craven, MS, LPC, ICGC-II

Director of Clinical Programs

Heather has been with LACG since 2011 and currently serves as the Director of Clinical Services for the residential and outpatient programs. She has worked in the field of behavioral health since 1999 with a focus on addiction for the majority of her career. She is a Licensed Professional Counselor and also has a specialized certification as an International Certified Gambling Counselor II.


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R. Kent Dean

Trena Edwards, MA, CIT, PLPC

Counselor

Trena has worked in the field of addiction counseling since 2011, and she has been involved with treatment programs within the criminal justice system. She started working with LACG’s Outpatient Programs as a counselor and then became a part of the CORE clinical team. Her innovative approach to problem gambling treatment produces positive results for the clients in their improved relationships and financial success.


Ronda Rivers

Ronda Rivers, ADN

Intake Specialist

Ronda has worked for LACG since 2014, beginning as a Certified Helpline Specialist and then she joined the -CORE staff in 2015. She currently serves as the Intake Specialist for all LACG treatment. With more than 22 years of experience in the medical & mental health care field, she is able to provide vital feedback and support to anyone considering the treatment option that best fits them and their family’s recovery.



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Intensive & Outpatient Counseling Programs-IOP/OP

 
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R. Kent Dean

Andrea O'Neal, MS, LPC, NCC

Counselor

Andrea has been counseling since 2014.  She began her counseling career working in a Partial Hospitalization/Intensive Outpatient Program in Atlanta, Georgia.  Andrea works with individuals, families and groups dealing with gambling disorders, co-occurring disorders and addictions.



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R. Kent Dean

Terry Johnson

Administrative Assistant

Terry started working with LACG in December 2017. She is a 15-year military veteran who served in the U.S. Air Force, U.S. Air Force Reserves and the Louisana Army National Guard. Terry has an extensive 20-year history and experience in both non-profit and military administrative work.


Louisiana Association on Compulsive Gambling 
324 Texas Street 
Shreveport, Louisiana 71101 
Tel:(318) 227-0883 
Fax:(318) 221-0005 
Helpline: 1-877-770-STOP 
lacg@helpforgambling.org 
Center of Recovery-CORE 
635 Stoner Ave. -
Shreveport, Louisiana 71101 
Intake # 1-877-587-LACG (5224)
Fax:(318) 424-4355 Intake # 1-877-587-LACG (5224) 
adm.assistant@centerofrecovery.org


  Contact the Louisiana Legislative Auditor Hotline if you suspect theft, fraud, waste or abuse of public funds by anyone.

Fight Fraud, Waste & Abuse: 1-844-50-FRAUD

When providing information to the LLA Hotline, please include sufficient detail (describing who, what, when, why, and how)  to allow us to fully evaluate your information. Although we will consider anonymous information, providing us with your name and  telephone number will allow us to contact you with any additional questions that we have.