About the Staff


Janet Miller

Janet M. Miller, MS, LAC, CCGC, CCDP-D

Executive Director

Janet has served as the Executive Director for the Louisiana Association on Compulsive Gambling since January, 2014, and she was the Deputy Executive Director since 2008. She began her work with LACG in 1999 as the Director for the Center of Recovery-CORE. Janet has been in the counseling field since 1985.



Intensive & Outpatient Counseling Programs-IOP/OP
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R. Kent Dean

R. Kent Dean, PhD, LAC, CCGC, CCDP-D

Director of Outpatient Programs

Kent has been active in mental health counseling and professional clinical education since 1975. He has directed LACG’s outpatient programs since 2005.


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R. Kent Dean

Andrea O'Neal, MS, LPC, NCC

Counselor

Andrea has been counseling since 2014.  She began her counseling career working in a Partial Hospitalization/Intensive Outpatient Program in Atlanta, Georgia.  Andrea works with individuals, families and groups dealing with gambling disorders, co-occurring disorders and addictions.



Helpline Services
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Robyn Filler

Robyn Filler, MSW

Director of Helpline Operations

Robyn was promoted to Director of Helpline Operations in September, 2014. She has been with the Helpline since 2007, serving as a Certified Helpline Specialist and working closely in the administrative areas. She has personally answered over 37,000 calls.


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Stephanie Edwards

Stephanie Edwards, CHS

Coordinator of Helpline Operations

Stephanie was promoted to the Coordinator position in September, 2014, and she has been working with all aspects of the Helpline services since 2011.


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Gregory Below

Gregory Below, CHS

Reports Coordinator

Gregory has been the Reports Coordinator for the Helpline since 2007. He started with the Helpline in 2004, and he is a Certified Helpline Specialist.



Center of RecoveryCORE
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Heather Kleckinger-Craven

Heather Kleckinger-Craven, MS, LPC

Program Director

Heather has been with Center of Recovery-CORE since 2011. Before being selected as the Program Director for CORE in January, 2014, she served as the Family Counselor. Heather has over 10 years of counseling experience in mental health & addictions.




Ronda Rivers

Ronda Rivers, ADN, CHS

Intake & Admissions Coordinator

Ronda has worked for LACG since 2014 as a Certified Helpline Specialist. She joined the Center of Recovery-CORE staff in 2015, and she has more than 20 years experience in the medical & mental health care field.

                                                                                                                                                                                                                                                                                                                                                   

Erin York, MA, LAC, PLPC

Ronda Rivers
Counselor 
Erin has worked in the counseling field since 2011 with a central focus on providing excellent treatment for those people struggling with addictions.  She has been publicly recognized and awarded for her counseling achievements.  Since joining CORE’s staff in 2016, she has led group, individual, and family counseling sessions. Her goal is to help clients develop a successful plan to live a life in recovery free from problem gambling
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R. Kent Dean

Trena Edwards, BA, CIT

Counselor

Trena has worked in the field of addiction counseling since 2011. She has also been involved with treatment programs within the criminal justice system. She started working with LACG's Intensive Outpatient Program last year and now works with CORE's clinical team. Her innovative approach to problem gambling treatment produces positive results for the clients in their improved relationships and financial success.















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Ronda Rivers

Ronda Rivers, ADN, CHS

Intake & Admissions Coordinator

Ronda has worked for LACG since 2014 as a Certified Helpline Specialist. She joined the Center of Recovery-CORE staff in 2015, and she has more than 20 years experience in the medical & mental health care field.

Ronda Rivers

Ronda Rivers, ADN, CHS

Intake & Admissions Coordinator

Ronda has worked for LACG since 2014 as a Certified Helpline Specialist. She joined the Center of Recovery-CORE staff in 2015, and she has more than 20 years experience in the medical & mental health care field.


Ronda Rivers

Ronda Rivers, ADN, CHS

Intake & Admissions Coordinator

Ronda has worked for LACG since 2014 as a Certified Helpline Specialist. She joined the Center of Recovery-CORE staff in 2015, and she has more than 20 years experience in the medical & mental health care field.


Ronda Rivers

Ronda Rivers, ADN, CHS

Intake & Admissions Coordinator

Ronda has worked for LACG since 2014 as a Certified Helpline Specialist. She joined the Center of Recovery-CORE staff in 2015, and she has more than 20 years experience in the medical & mental health care field.


Ronda Rivers

Ronda Rivers, ADN, CHS

Intake & Admissions Coordinator

Ronda has worked for LACG since 2014 as a Certified Helpline Specialist. She joined the Center of Recovery-CORE staff in 2015, and she has more than 20 years experience in the medical & mental health care field.


Ronda Rivers

Ronda Rivers, ADN, CHS

Intake & Admissions Coordinator

Ronda has worked for LACG since 2014 as a Certified Helpline Specialist. She joined the Center of Recovery-CORE staff in 2015, and she has more than 20 years experience in the medical & mental health care field.


Ronda Rivers

Ronda Rivers, ADN, CHS

Intake & Admissions Coordinator

Ronda has worked for LACG since 2014 as a Certified Helpline Specialist. She joined the Center of Recovery-CORE staff in 2015, and she has more than 20 years experience in the medical & mental health care field.





The Louisiana Association on Compulsive Gambling is a non-profit organization dedicated to providing cost-effective, quality assistance for all individuals in the State of Louisiana who may be affected by gambling problems. The organization promotes the development of educational programs and professional resources for problem gambling assistance.

Louisiana Association on Compulsive Gambling
324 Texas St. - Shreveport, Louisiana 71101
Tel:(318) 227-0883
Fax:(318) 221-0005
Helpline: 1-877-770-STOP
lacg@helpforgambling.org
Center of Recovery-CORE 
635 Stoner Ave. - Shreveport, Louisiana 71101
Tel: (318) 424-HELP (4357)
Fax:(318) 424-4355
Helpline: 1-877-770-STOP
adm.assistant@centerofrecovery.org