Admission Process

When you first make contact with the Center of Recovery-CORE, we will help to answer all your questions regarding the treatment process, family expectations, employment or legal issues that may need to be addressed before admission or during your treatment stay at our facility.  We believe that treatment planning begins before you arrive at CORE. A thorough intake assessment will be conducted by telephone or in person, if possible, to obtain a history and current symptom profile to assure the best therapeutic fit within our program. Once it is determined you meet criteria for admission to CORE's program, our experienced staff will assist you with choosing an admission date, based on availability.

It is the responsibility of the client to make all travel arrangements to and from CORE. We will need to have a copy of your itinerary to plan for your arrival.

If you drive to CORE, there is available parking for your vehicle during your stay. All keys must be turned in to staff, and they will be returned to you at discharge. Upon arrival to CORE, you will be greeted by our friendly staff, and the first day of your new life in recovery will begin.

Personal supplies to bring to CORE:

All residents of Louisiana have to provide proof of their LA residency. All residents at CORE are to provide a picture ID-i.e.: valid driver's license, state issued ID, military ID card, etc.

Please only bring 3-4 changes of clothing (more than this will need to be stored, shipped home at your expense or sent back home with your family due to storage convenience). Clothing should be casual and in good taste. Sleeping attire and undergarments are required. Clothing that depicts gambling, casinos, alcohol, drugs, sex, violence, or sport teams are not allowed.

All prescriptions and over the counter medications you will use for 28 days (it is your responsibility to obtain enough medications for the duration of your stay) All prescriptions must have the pharmacy labels or be in the original package. If bringing medication samples, you will need to have a doctor's prescription accompanying it. If you have a current medical insurance card or prescription card, please bring that with you in case of an emergency.

Bring all personal hygiene items. Only alcohol free mouthwash is allowed.

Laundry detergent (CORE has washers and dryers for residents personal use). Bleach is not allowed.

Please bring complete addresses, emails, and phone numbers of family and friends. Also, bring stamps and stationery.

Phone times are: Mondays, Tuesdays, Thursdays and Fridays from 4:00pm-5:00pm, Saturdays from 2:30pm- 5:00pm, and Sundays from 1:00pm-5:00pm.

If you are a cigarette smoker, you will need to bring enough for the 28 days or have someone mail you a supply. CORE does not assist in obtaining nicotine.

You can bring up to $100.00 with you, however, the most money to be kept in your possession each week will be $5.00, the rest of your money will be logged and placed in a safe. CORE provides all your meals, snacks, and basic housing needs, therefore, you may not spend any money while here. CORE does not cash or accept personal checks. We will cash up to (1) money order up to $50.00. CORE residents take a pre-planned trip to Wal-Mart on the first Tuesday of each month, you are allowed to use cash or a Wal-Mart gift card ONLY for purchases on that day. All use of checks or credit cards are prohibited.

What to leave at home:

Please do not bring- cellular phones, laptops, iPods, pagers, computers, MP3 players, CD/DVD players, PDAs, radios, TVs, cameras, books, and magazines. If you arrive with a cellular phone it will be locked up for the duration of your treatment and returned to you at discharge.

Exercise equipment, craft materials, musical instruments or irons.

Excessive or expensive jewelry.

Any food items. Due to health department codes, no outside food is allowed at CORE except what is provided by our facility.

Alcohol, illegal substances or mood-altering drugs.

Firearms or weapons.

Cost of Treatment Services

Currently, a Louisiana resident will be able to obtain treatment at CORE at no charge to them. Their charges will be billed each month directly to the Northwest Louisiana Human Services District under the Department of Health & Hospitals of Louisiana. For out-of-state residents, they are charged a flat rate of $5,000.00 for the 28 days of treatment. This is to be paid on or before their admission day to CORE. If someone who is not a Louisiana resident needs to stay in treatment longer, they will be charged a daily rate of $160.00. This payment is to be in the form of a cashier's check, money order, or a money transfer which can be wired to our specified account. CORE will not accept a personal check for payment. If an out-of-state resident chooses to leave treatment early, there will be a prorating of charges, and a reimbursement check mailed to the appropriate person that paid for treatment.

CORE is an IRS Code 501(c)3 non-profit organization.

Insurance Benefits and Coverage

All payments for treatment to the Center of Recovery-CORE will need to be paid prior to admission or upon admission. CORE does not file any insurance for clients, but we can provide upon completion of the program an invoice of services and payments made to CORE. We will assist in sending appropriate clinical information to your insurance provider with the proper legal written HIPAA consent forms signed by the client. CORE does not have any control over the outcome of insurance reviews, reimbursements or denials.

The Louisiana Association on Compulsive Gambling is a non-profit organization dedicated to advocating for and providing cost effective quality assistance for all individuals in the state of Louisiana who may be affected by gambling problems. The organization further promotes the development of educational programs and professional resources for problem gambling assistance.We are gaming neutral and work in partnerships with other agencies throughout Louisiana that support services to help problem gamblers and their families.  

Louisiana Association on Compulsive Gambling
324 Texas St. - Shreveport, Louisiana 71101
Tel:(318) 227-0883
Fax:(318) 221-0005
Helpline: 1-877-770-STOP
lacg@helpforgambling.org
Center of Recovery-CORE 
635 Stoner Ave. - Shreveport, Louisiana 71101
Tel: (318) 424-HELP (4357)
Fax:(318) 424-4355
Helpline: 1-877-770-STOP
adm.assistant@centerofrecovery.org