STAFF

Janet M. Miller, MS, LAC, CCGC, CCDP-D

Executive Director

Janet has served as the Executive Director for the Louisiana Association on Compulsive Gambling since January, 2014, and she was the Deputy Executive Director since 2008. She began her work with LACG in 1999 as the Director for the Center of Recovery-CORE. Janet has been in the counseling field since 1985.

Rhonda Watts, MHSA

Director of Operations

Rhonda came back to work with LACG in 2018 after having completed her graduate degree and working in other non-profit programs for over 12 years. She first worked with LACG in 2005. She graduated from Louisiana Tech University with her Bachelor's in Accounting and received her Master's from LSU-Shreveport in Human Services Administration. She enjoys working in the non-profit sector to follow her passion of serving others.

Gregory Below

Director of Helpline Services

Gregory has been with LACG since 2004. He started as a Helpline Specialist and has been promoted numerous times within the Years; Reports Coordinator, Helpline Program Manager, and then in 2019 Greg became the Director of Helpline Services.

Heather Kleckinger-Craven, MS, LPC, ICGC-II

Director of Clinical Services

Heather has been with LACG since 2011 and currently serves as the Director of Clinical Services for the residential and outpatient programs. She has worked in the field of behavioral health since 1999 with a focus on addiction for the majority of her career. She is a Licensed Professional Counselor and also has a specialized certification as an International Certified Gambling Counselor II.

Je'riel Harvey, MS, LPC

Counselor

Je’riel has worked as a counselor since 2014. He worked with inpatient treatment programs in both substance abuse and mental illness. He is a certified SMART Recovery Facilitator. Je’riel actively serves on numerous local and statewide examination boards in efforts to enhance Louisiana’s counseling field. He started working with LACG as a counselor in 2018. His expertise is to strive in both independent and collaborative efforts with patients.

Ronda Rivers, ADN, CIT

Counselor

Ronda began working with LACG in 2014 as a Helpline Specialist then joined the clinical team in 2015 as the Intake Specialist. She has over 23 years in the medical health care field and decided to pursue her counseling career. She works with all LACG clinical treatment programs.

Tricia McCall

Administrative Assistant

Trish began working for LACG part-time in 2006 as a Resident Manager at the CORE treatment facility. She joined us full time in 2019 as CORE’s Administrative Assistant, after 30 years in her career field as a Comptroller. She believes God is calling her to work with LACG where she can help other people.

Carin Cannon

Intake Specialist

Carin worked at CORE in 2013 and returned to a new position in early 2020 as the LACG Intake Specialist assessing all client referrals and admissions. Carin has worked in the medical and mental health field for over 10 years.

Lakedra Rachal

Helpline Reports Coordinator

Lakedra has been working with LACG since 2012. She began as a Helpline Specialist and was promoted to Reports Coordinator in 2019. She has worked all shifts at the Helpline and helped thousands of callers.

ChaChat Williams

Operations and Resource Coordinator

ChaChat began working as a Helpline Specialist in 2016, then was promoted to the Helpline Administration team in 2018. She is currently attending Louisiana State University-Shreveport pursuing her bachelor's degree in Sociology with a minor in Non-profit Administration. She is working towards achieving her career goal of becoming a Licensed Clinical Social Worker in the mental health and addiction field.

Gwen Day

Helpline Supervisor

Gwen worked with LACG from 2006-2010 as a Helpline Specialist and in administration for the Helpline. When she returned to the Helpline in 2020 as a shift supervisor, she brought with her years of experience in working with people in recovery while living in halfway houses.

Tina Pilcher

Helpline Coordinator

Tina joined the Helpline staff in 2018 as a Helpline Specialist. She became an integral part of the Helpline and LACG administration team in 2019. She coordinates and conducts the new hire trainings while overseeing Helpline staff with calls, texts, and chats.